Gallaher Edge Blog
You’re a boss!! How exciting is that? Except that – omg – there are so many people issues – is this really your job now? You’re finding yourself now playing this middle manager role – you, yourself have people to report to, and you’re also responsible for the people reporting in to you. And sometimes…. Read More
“Well, it’s just not my place to say anything.” That’s what Madison said to me when she was complaining about her co-worker. Jason was continuously making commitments and not following through, being dismissive of her concerns, and basically just making her job harder. I had suggested that she be open with him to see if Read More
Ashley is a senior-manager at a fast-growing tech startup and she’s got a problem… Employees keep coming to her complaining about the dev team. Comprised mostly of young males, this group of developers interacts with finance, communication, and many other departments. And a lot of the time, it doesn’t go well. The dev team seems Read More
Whether it’s discussing a workplace mistake, exploring a touchy subject, or communicating with a highly sensitive team member, we all have difficult conversations at work. Instead of putting them off and letting things get worse, which is often a go-to for those who wish to avoid conflict, we encourage approaching them using the FRIC method. Read More